Shipping Policy

At Freshseruys, we aim to provide a seamless shopping experience with timely deliveries. Below are the details regarding our shipping policies.

1. Shipping Methods and Costs We offer two shipping options to ensure your orders arrive as quickly and affordably as possible:

• Standard Shipping:

  • Cost: $10.00 for orders between $0.00 - $60.00
  • Free shipping on orders over $60.00
  • Estimated Delivery Time: 7-15 business days
  • Available to most regions within the United States.

• Expedited Shipping:

  • Cost: $20.00
  • Estimated Delivery Time: 3-7 business days
  • Available for faster delivery to most regions.

2. Order Processing

• Orders are typically processed within 1-2 business days of receiving your payment.
• Once your order has been processed, you will receive a shipping confirmation email with tracking information.

3. Shipping Restrictions

• We currently only offer shipping within the United States.
• We do not ship to P.O. boxes or international addresses at this time.

4. Shipping Address

• Please ensure the shipping address provided is accurate and complete, as we are unable to change the shipping address once an order has been placed.
• If the shipping address is incorrect and the order is returned to us, we will issue a refund for the item, minus shipping costs.

5. Delivery Times

• Standard shipping typically takes 5-10 business days, while expedited shipping can deliver your order within 2-5 business days.
• Delivery times may vary depending on your location, weather conditions, and other factors outside our control.

6. Shipping Delays

• While we strive to ensure timely delivery, shipping carriers may experience delays, particularly during peak seasons. Freshseruys is not responsible for any delays caused by the carrier.

7. Damaged or Missing Items

• If your order arrives damaged or if items are missing, please contact our customer support team immediately at [email protected] or call +1 815-631-6629.
• We will work with you to resolve the issue promptly.

8. Lost Packages

• If your package is lost or marked as “delivered” but you have not received it, please reach out to our customer support team. We will assist you in filing a claim with the carrier.

9. Contact Us If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us:

• Email: [email protected]
• Phone: +1 815-631-6629
• Address: 2661 North Rd, Kronenwetter, WI 54455, United States.

Thank you for shopping with Freshseruys. We appreciate your business!